PRIVACY POLICY

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       Privacy Policy


 

Privacy Policy

Updated: May 1, 2006

AMX cares about your privacy. We collect customer information in an effort to improve your online experience, support your ability to access and edit your payment information, and to communicate with you about our products, services and promotions. We do not sell or rent your personl information to third parties. As described in this policy, we do, however, share your information with third parties that provide services on our behalf or with whom we have partnered to offer a particular product or service.

This policy describes the personal information we collect about you, why we collect it, how we use it and when we share it with third parties. Our policy also describes the choices you can make about how we collect and use your information. If you have any questions about our privacy policy, you can always contact AMX Global Customer Service at the information below:

Email: service@amx.com Call us toll-free at: 800.222.0193, or Write to us at: AMX Attn: Global Customer Service 3000 Research Drive Richardson, TX 75082

If our privacy policy changes, we will post an updated version on our website. The policy revision date will be posted at the top of the page. You may exercise your choices about how we collect your information at any time.

Frequently Asked Questions
What kind of information does AMX collect about me?
How do you use my information?
Does AMX share my information with third parties?
How do I access my information?
How do I change or delete my information?
How do I exercise my choices about receiving promotional communications?
How does AMX protect kids’ privacy?
What are cookies? How does AMX use cookies on its site?
How do I know if my subscription information is secure?
What about links to other websites and services?
Can AMX change this privacy policy?

What kind of information does AMX collect about me?
We collect information you voluntarily submit to AMX, for example:

• Identifying information such as your name and email address
• Security information such as your username, password or password hint, and acceptance of policies, licenses and warranties
• Contact information such as your company name, mailing address and phone number
• Billing information such as credit card, expiration date, billing address and account history
AMX.com user type, such as Customer, Dealer, World Partner, etc.
• E-newsletter selections and preferences
• Queries to Customer Service and Technical Support
• Site behavior such as pages visited, downloads, or searches requested
• Browser information such as browser version, IP address, and the presence of various plug-ins and tools

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How do you use my information?
AMX collects personal information from you when you voluntarily submit that information to AMX, for example: registering on our websites, placing an order, subscribing to services, participating in one of our surveys, contests or promotions, attending a company seminar, training session or trade show booth, requesting literature, or contacting the company for technical or customer support. After you have registered your email address on our websites and if you have clicked "Remember Me" or signed in to the sites, AMX may collect site behavior and browser information as you navigate through the site. We may use this information to improve the site, log downloads of AMX intellectual property as agreed to in the AMX Software License and Warranty Agreement, tailor information to you, and/or to direct pertinent marketing promotions to you.

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Does AMX share my information with third parties?
AMX employs third party vendors, service providers, and suppliers to perform various functions on our behalf. Third-party services may include, but are not limited to: customer information management; novelty item supply and order fulfillment; processing credit card or check card payments; analyzing data; developing, hosting and maintaining our Web sites and databases; or to communicate with our customers about AMX. We do not authorize any of these service providers to make any other use of your information or to contact you outside the context of these services.

When we offer contests and promotions, with or without a marketing partner, you may be required to provide certain personal information in order to participate. In these cases, we will give you the choice not to receive e-mail messages or other communications from us regarding our products, services, contests, and promotions. In this case, however, AMX may still need to contact you, for example, to notify winners and to fulfill promotional obligations.

In the unlikely event of a sale of some or all of our business, AMX will disclose your personal information to a purchaser that agrees to abide by the terms and conditions of this privacy policy.

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How do I access my information? How do I change or delete my information?
Your personal information can be accessed and edited through our Websites, or by contacting us at the information below:

Email: service@amx.com
Call us toll-free at: 800.222.0193
or Write to us at:
AMX
Attn: Global Customer Service
3000 Research Drive
Richardson, TX 75082

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How do I exercise my choices about receiving promotional communications?
Your promotional communication choices can be accessed and edited through our Websites by logging in, clicking your name, and selecting the “Edit Your Account” option. You may also contact us at the information below. Please be sure to include your full name and email address when contacting us to edit your subscription information. Also, please allow one week for email requests and three weeks for postal mail requests to be fulfilled. If you place an order after unsubscribing, AMX may still contact your via email, phone, fax or postal mail with questions regarding your order.

Email: service@amx.com
Call us toll-free at: 800.222.0193
or Write to us at:
AMX
Attn: Global Customer Service
3000 Research Drive
Richardson, TX 75082

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How does AMX protect kids’ privacy?
The AMX site is generally not intended for use by children. We do not knowingly sell or market to, solicit information from, or sell products or services for purchases to people under 18. If you are a parent of a child under the age of 18 and your child has used our Websites, you may contact us at the information below and we will delete any personal information about your child as soon as reasonably possible.

Email: service@amx.com
Call us toll-free at: 800.222.0193
or Write to us at:
AMX
Attn: Global Customer Service
3000 Research Drive
Richardson, TX 75082

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What are cookies? How does AMX use cookies on its site?
We receive and store certain types of information whenever you interact with us through cookies. A cookie is a small data file written to a user’s hard drive. Like many Web sites, we use cookies, and we obtain certain types of information when your Web browser accesses AMX.com. This enables AMX to provide you with a personalized experience at AMX.com and helps save you time when you are on the site.

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How do I know if my subscription information is secure?
AMX utilizes reasonable security measures to protect the personal information we collect. We have implemented physical, technological and organizational procedures designed to protect the integrity and security, and to ensure the appropriate use, of your personal information collected or used by AMX. For example, online payment information is encrypted using Secure Sockets Layering (SSL) before it travels over the Internet. SSL is the industry standard for secure online transactions. We also utilize firewalls and store data on secure servers.

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What about links to other websites and services?

AMX Websites may contain links to other sites. AMX does not control the privacy practices of these websites. You should review those policies before providing any personal information. AMX is not responsible for the content or practices of any linked websites, and we provide these links solely for the convenience and information of our visitors.

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Can AMX change this privacy policy?

Yes, AMX can change this privacy policy at any time without notice. However, if our privacy policy changes, we will post an updated version on our website. The policy revision date will be posted at the top of the page. You may exercise your choices about how we collect your information at any time.

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